At Ruby Sourcing, we also specialise in outsourcing for trade businesses. Director Daniel Brunes has grown a one person, start-up carpet cleaning business to one of the prominent carpet cleaning companies within the industry (www.carpetcleaningkings.com.au) within a five years period. On top of that Daniel has started multiple successful businesses and owes all of his success to outsourcing to the Philippines.

It all started four years ago when Daniel could see the need for more administration staff but could not afford the Australian wages.

Since employing one virtual assistant from the Philippines, Daniel was addicted to outsourcing and continued to grow his team so that his companies could work around the clock. Today Daniel runs his entire carpet cleaning organisation from the Philippines. All customer service enquiry is answered, over the phone, email and online chat. The virtual assistants schedule bookings and liaise with the field technicians; all staff are skilled in up sales, marketing and social media management. They handle the debt collection and bookkeeping, and things have not been running better. When it comes to Outsourcing for trade services, any trades business could benefit from the use of outsourcing in any industry. It's all the same process, you need to implement quality systems, and it is all about what you put into your team, the more training and the more knowledge they have, the more success you will have with it.


All trades businesses in any industry should outsource the following:

  • Outsource your Sales Enquiry

  • Outsource your Email Management

  • Outsource your Marketing

  • Outsource your Customer Service

  • Outsource your Field Team Management

  • Outsource your Book Keeping

  • Outsource your Debt Collection

  • Outsource everything you can

  • Trade Outsourcing for Electrical Business

  • Trade Outsourcing for Plumbing Business

  • Trade Outsourcing for Building Companies

  • Trades Outsourcing for Tiling Business

  • Trades Outsourcing for Carpet Cleaners

  • Trades Outsourcing for Maintenance Business

  • Trades Outsourcing for Facility Management

  • Trades Outsourcing for Painting Business

  • Trades Outsourcing for Solar Company

  • Trades Outsourcing for Gardeners

  • Trades Outsourcing for Cleaners

  • Trades Outsourcing for Big Business and Small Business

Outsourcing Explained!

  • Typical Jobs to Outsource

    Typical Jobs to Outsource

    “Specialization, concentration, and consistency is the key to outstanding performance... Love your zone!” 

    ― Israelmore Ayivor

    While it is true that you cannot outsource all jobs, several roles are ideal for designating offshore. These positions are tried and tested to be effectively done remotely. Offshore staffs have specific niche and specialisation. The following are the jobs that you can outsource to virtual workers according to specialisation:


    Bookkeeping can and should be outsourced to the Philippines.

    Here are 3 BIG reasons as to why your bookkeeping should be done overseas. #1 Your wasting time, #2 Having a full-time bookkeeper can ensure more accuracy #3 You will save money!


    As the saying goes, CASH IS KING! Cashflow is one of the most important things when it comes to running a business.

    Cash is important because it later becomes payment for this that make your trades business run; expenses like equipment purchase, raw materials purchase, employees wages, rent, electricity and other operating costs. Positive cash flow means your business is running smoothly.

    Having a full-time virtual assistant located in the Philippines can dramatically assist you with positive cash flow.

    Debt can be chased up on a daily basis, and you can ensure that your invoices are getting sent out promptly.



    'Since making a move to outsource my administration task to the Philippines things have not been better' Matthew Brunes - Carpet Cleaning Kings.

    Employees today have a booming desire for on-demand service. When something breaks, or they just need assistance, they want help that is available to them immediately.



    Customer service is the support you offer your customers — both before and after they buy your product/service. It’s more than just providing answers; it’s an important part of the promise your brand makes to its customers. And it’s critical to the success of your business. Why?

    It’s often said that it’s cheaper to keep existing customers than to find new ones. 

    Treat your customers well, and they will keep coming back. 



    Trades businesses don't like paperwork, although it's not paperwork email management is just as stressful. 

    How many emails does your organisation receive every day? The chances are that you can’t find time in your day-to-day operations to maintain and manage your email solution as well as you’d like. Or perhaps you get home at the end of the day after a long day at work reluctant to answer your emails, but you know that its business and you could miss out on something important.

    Having a full-time virtual assistant from the Philippines answering your email is a fast and efficient way to lose the stress of answering your email inbox and getting back to customers fast!

  • outsourcing for your inquiry


    Every trades business has sales enquiry! After all, sales are what makes a business. Who can really say that all sales enquiries are handled professionally, promptly and with care?

    Sales enquiry can come from a wide range of avenues. The more conventional channels being over the phone, via email or by your website instant messenger, all of which can be outsourced to the Philippines.

    Having a virtual assistant can help increase the number of sales enquiry you convert, let's have a look at why?