What can Rubysourcing offer?



What can Rubysourcing offer?

At Ruby sourcing we find, recruit and manage, professional staff that works entirely for you here from the Philippines.

By using our quality offshore services, your company will reduce internal overheads, increase capacity, improve efficiencies, reduce expenses, allowing you to scale quickly.

How is outsourcing at Ruby different?

Our aim is to attract the best staff to offer our clients the best service possible. At Rubysourcing we place a high value on culture. Our employees are treated as family, and we want them to feel like this is a second home. We work hard to ensure their happiness and job satisfaction. All employees are paid, above average wages, and bonus perks are offered to ensure we attract quality, hard working individuals, and long-term staff retention.

Where is your office located?

Our office is located 2nd Floor, Unit 210, JIM Building, McArthur Highway, Balibago Angeles City, Pampanga, Philippines, 2009.

How much does it cost?

You may be surprised how cost effective it is to hire an outsource worker. The exact cost of an outsource worker can depend on factors such as the number of staff needed, the skill level and experience required for the role. The best way to find out about the cost is to give us a call, and we can discuss your needs.

Do you offer incentives to your team?

We try to make the workplace as fun as possible and offer competitions, bonuses, and incentives to our staff members. We also encourage you to provide extra bonuses as well. They love when they feel appreciated!

What is your hiring and recruitment procedures?

Our HR team follows strict hiring procedures to ensure we attract and hire the best possible staff. All resumes are thoroughly reviewed and prior work and references are checked over. We look for candidates that have experience in the call center industry preferably candidates who have previously been team leaders. The candidates then complete a phone interview and if successful they will join our office for skills testing. The applicants who have reached this stage will then complete our in-house interview before being put forward for clients who have the choice of who they are interested in hiring.

How secure will my data be?

We have a secure network, and all computers are setup with firewall protection.

I heard power could be a problem in the Philippines, what are your backup systems?

Our building is located within the Azzurro Hotel in Angeles City Philippines. As it's a hotel they are unable to go without power and have sufficient generators to supply the entire hotel in the event of a blackout. Additionally, each workstation and servers are protected by uninterrupted power systems (UPS) that give us 30 minutes of additional power which is ample time to bridge any power loss until the generators are up and running.

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