Is there a language barrier in communication?
English is an official language of the Philippines. The language skills of our staff are excellent. All employees speak fluent English, and some can speak multiple languages. All agents are chosen carefully to ensure you have no problems with communication.
How can I communicate with my office staff?
Your welcome to contact your office staff as much as you desire. We recommended platforms such as email, telephone, Skype, Slack, Team Viewer and Appear.in
Will customers or clients know that all calls are handled from the Philippines?
Your customers, clients, and prospects should not be able to tell that agents they are talking with are in the Philippines. Our phone lines are of excellent quality, and we make use of a VoIP phone system in which we can match any area code making it look like the calls are from a local provider.